Privacy Policy

This Privacy Policy explains how Best Grabz, Inc. and its subsidiaries (“Best Grabz,” “we,” or “us”) collect, use, and disclose information about you. This Privacy Policy applies when you use our websites, mobile applications, and other online products and services that link to this Privacy Policy (collectively, our “Services”), engage with us on social media, or otherwise interact with us online.

We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website or sending you a notification). We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.

COLLECTION OF INFORMATION

Information You Provide to Us

We collect information you provide directly to us. For example, you share information directly with us when you create an account, fill out a form, submit or post content through our Services, make a purchase, communicate with us via third-party platforms, participate in a contest or promotion, request customer support, or otherwise communicate with us. The types of personal information we may collect include your name, email address, postal address, phone number, payment information, and any other information you choose to provide.

Information We Collect Automatically When You Interact with Us

When you access or use our Services or otherwise transact business with us, we automatically collect certain information, including:

  • Activity Information: We collect information about your activity on our Services, such as the products you viewed, the comments you authored, and the pictures you uploaded.

  • Transactional Information: When you make a purchase or return, we collect information about the transaction, such as product details, purchase price, and the date and location of the transaction.

  • Device and Usage Information: We collect information about how you access our Services, including data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, unique device identifiers, browser type, and app version. We also collect information about your activity on our Services, such as access times, pages viewed, links clicked, and the page you visited before navigating to our Services.

  • Location Information: In accordance with your device permissions, we may collect information about the precise location of your device. You may stop the collection of precise location information at any time (see the Your Choices section below for details).

  • Information Collected by Cookies and Similar Tracking Technologies: We (and our service providers) use tracking technologies, such as cookies and web beacons, to collect information about you. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that we use on our Services and in our emails to help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies and how to disable them, see the Your Choices section below.

Information We Collect from Other Sources

We may obtain information from third-party sources. For example, we may collect information about you from orders sent to you from friends who made such orders on our website or refer-a-friend type submissions made on our website. Additionally, if you create or log into your Best Grabz account through a third-party platform (such as Google or Facebook), we will have access to certain information from that platform, such as your name, birthday, and profile picture, in accordance with the authorization procedures determined by such platform.

Information We Derive

We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your location based on your IP address or infer that you are looking to purchase certain products based on your browsing behavior and past purchases.

USE OF INFORMATION

We use the information we collect to manage and fulfill purchases, orders, payments, returns, and refunds.

We also use the information we collect to:

  • Provide, maintain, and improve our products and services;
  • Send you related information, including confirmations, receipts, invoices, customer experience surveys, coupons, and recall notices;
  • Personalize and improve your experience on our Services;
  • Send you technical notices, security alerts, and support and administrative messages;
  • Respond to your comments, reviews, and questions, and provide customer service;
  • Communicate with you about products, services, and events offered by Best Grabz and others and provide news and information that we think will interest you (see the Your Choices section below for information about how to opt out of these communications at any time);
  • Provide and administer our coupon and discount programs;
  • Monitor and analyze trends, usage, and activities in connection with our Services;
  • Personalize the advertisements you see on third-party platforms and websites (for more information, see the Advertising and Analytics section below);
  • Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards;
  • Detect, investigate, and prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity and protect the rights and property of Best Grabz and others;
  • Debug to identify and repair errors in our Services;
  • Comply with our legal and financial obligations;
  • Carry out any other purpose described to you at the time the information was collected or to which you consent.

SHARING OF INFORMATION

We share personal information in the following circumstances or as otherwise described in this policy:

  • We share personal information with vendors, service providers, and consultants that need access to personal information in order to perform services for us, such as companies that assist us with web hosting, shipping and delivery, payment processing, fraud prevention, customer service, and marketing and advertising.

  • If you submit a product review or post content in another public area of our Services, we share this information publicly on our Services.

  • If you choose to use integrations we offer on our Services, such as sharing your location through our Google Maps integration, we may share certain information with the integration partners.

  • We may also share with and collect and process information for third parties, such as payment plan or payment providers you select, who will process your information independently in accordance with their own privacy notices.

  • We may disclose personal information if we believe that disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.

  • We may share personal information if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of Best Grabz, our users, the public, or others.

  • We share personal information with our lawyers and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests.

  • We may share personal information in connection with, or during negotiations concerning, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

  • Personal information is shared between and among Best Grabz and our current and future parents, affiliates, and subsidiaries and other companies under common control and ownership.

  • We share personal information with your consent or at your direction.

We also use and share aggregated or de-identified information that cannot reasonably be used to identify you.

ADVERTISING AND ANALYTICS

We allow others to provide analytics services and serve advertisements on our behalf across the web and in mobile apps. With your consent or at your direction, these entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of our Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in mobile apps, links clicked, and conversion information. This information may be used by Best Grabz and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites, and better understand your online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices. Your device may also include a feature (“Limit Ad Tracking” on iOS or “Opt Out of Interest-Based Ads” or “Opt Out of Ads Personalization” on Android) that allows you to opt out of having certain information collected through mobile apps used for behavioral advertising purposes.

Do Not Track

Our Site does not support Do Not Track (DNT) at this time. DNT is a privacy preference you can set in your web browser to indicate that you do not want certain information about your web page visits tracked and collected across websites. For more details, including how to turn on Do Not Track, visit www.donottrack.us.

YOUR CHOICES

Account Information

You may update and correct certain account information at any time by emailing us at support@bestgrabz.com or by accessing your account settings on our website. If you wish to deactivate your account, please email us at support@bestgrabz.com or access your account settings on our website, but note that we may retain certain information as required by law or for our legitimate business purposes.

Location Information

When you first launch any of our mobile apps that collect precise location information, you will be asked to consent to the app’s collection of this information. If you initially consent to our collection of such location information, you can subsequently stop the collection of this information at any time by changing the preferences on your mobile device. You may also stop our collection of this information by following the standard uninstall process to remove all of our mobile apps from your device.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

Promotional Communications

You may opt out of receiving promotional emails from Best Grabz by following the instructions in those communications or by emailing us at support@bestgrabz.com. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

Mobile Push Notifications/Alerts

With your consent, we may send promotional and non-promotional push

notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.

YOUR PRIVACY RIGHTS

Depending on where you reside, you may have certain rights in connection with your personal information, subject to applicable data protection laws. These rights may include the right to access, correct, update, or delete your personal information, as well as the right to object to or restrict certain processing of your personal information. You may also have the right to withdraw any consent you have provided for the processing of your personal information.

To exercise any of these rights, please contact us at support@bestgrabz.com. We will consider and act upon any request in accordance with applicable data protection laws.

DATA RETENTION

We retain the personal information we collect as long as it is necessary to provide the services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. The criteria used to determine our retention periods include the length of time we have an ongoing relationship with you and provide our services, whether there is a legal obligation to which we are subject, and whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).

CHILDREN’S PRIVACY

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under age 13 without parental consent, we will delete that information as soon as possible. If you believe that we might have any information from or about a child under 13, please contact us at support@bestgrabz.com.

SECURITY

We take reasonable measures to help protect personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, you should understand that no data security measures can guarantee 100% security.

INTERNATIONAL DATA TRANSFERS

We are based in the United States, and we process and store information in the U.S. or other countries. As such, we and our service providers may transfer your personal information to, or access it in, jurisdictions that may not provide levels of data protection equivalent to those of your home jurisdiction. By using our Services, you consent to the transfer, processing, and storage of your personal information in the United States or other countries, as applicable.

LINKS TO OTHER WEBSITES

Our Services may contain links to other websites that are not owned or controlled by Best Grabz. We are not responsible for the privacy practices of these websites. We encourage you to be aware when you leave our Services and to read the privacy policies of other websites you visit.

CONTACT US

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Best Grabz, Inc. [Company Address] Email: support@bestgrabz.com